Our partners answer your questions.
Two VOIspeed Resellers, one an IT support company and the other a software provider kindly agreed to go on camera and talk about VOIspeed giving you insight into the VOIspeed Partner Experience.
Adam MD of Fusion Telecom and Gary, MD of Marshall Info Tech, talked to us about their companies; their customers; their experience of VOIspeed and why they sell it!
Our resellers and their clients:
What type of business can sell VOIspeed?
ADAM, MD OF FUSION TELECOM
Adam suggests that, like them, businesses with other software and services can sell VOIspeed to increase margins and revenues and make customers more sticky.
What type of company are you?
GARY, MD OF MARSHALL INFO TECH
Gary introduces his company, a technical service provider based in central London. They provide IT support and specialise in companies involved in TV and film production.
What type of customers do you have?
GARY, MD OF MARSHALL INFO TECH
Gary talks about his customers which typically are in the creative industries using Macs and PCs and are SMEs with 5 and 100 users.
What size and type of customer do you have?
ADAM, MD OF FUSION TELECOM
Adam has clients with anything from 2 to 100 extensions and their target markets include contact centres in finance, travel and retail.
What do your customers like about VOIspeed?
GARY, MD OF MARSHALL INFO TECH
Gary reports that with VOIspeed their clients can be much more flexible to work from home or in the office and communicate wherever they are.
Adapting VOIspeed to different markets
ADAM, MD OF FUSION TELECOM
Adam explains how they create an edge over competition by adapting VOIspeed to different vertical markets.
Why VOIspeed
Why do you sell VOIspeed?
ADAM, MD OF FUSION TELECOM
Adam reports that over 4 years ago he selected VOIspeed as a PBX partner over other telecoms products as an exciting product with a great user interface which helped the sales process. Also VOIspeed had the flexibility for them to adapt it to their markets.
Why do you partner with VOIspeed?
GARY, MD OF MARSHALL INFO TECH
Gary explains they often inherit large difficult to manage phone systems and move them to VOIspeed platform for the technology and to guarantee the support levels their customers require.
The VOIspeed User experience and remote working
How efficient is the support from VOIspeed?
ADAM, MD OF FUSION TELECOM
Adam reports how VOIspeed helps them to respond quickly to customer needs: by accessing tools in the backend and the fact that VOIspeed’s support team know their product and respond quickly.
How good is VOIspeed for hybrid and remote working?
ADAM, MD OF FUSION TELECOM
Adam reports that VOIspeed has come forward with remote desktop sharing extensive chat functions, embedding it into their outstanding PBX product, supporting remote working long into the future.
Their experience of managing clients’ systems
How do you generate leads?
ADAM, MD OF FUSION TELECOM
Adam touches on the variety of marketing channels they use to gain new VOIspeed clients: particularly Linked In, direct marketing and reaching out to existing clients using other technologies they sell.
How easy is it to manage your clients’ VOIspeed phone systems?
GARY, MD OF MARSHALL INFO TECH
Gary reports that they have full control of their client’s VOIspeed phone systems.
How the VOIspeed User Interface supports sales
ADAM, MD OF FUSION TELECOM
Adam explains how the VOIspeed User Interface supports the selling of VOIspeed and attracts users to use it as it is simple and fun!
Get in touch!
To find out more about partnering with VOIspeed (or if an end user, whether there is a VOIspeed reseller in your area)
